Privacy Policy

Uniaivi ("we", "us", or "our") operates the Uniaivi platform, including the website at uniaivi.com and the AI + VI chat service (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

Account information. When you create an account, we collect your name, email address, and (if you sign in with Google) your Google profile information including your profile picture.

Conversation data. We store the messages you send and receive through the chat interface so you can access your conversation history across sessions.

Usage data. We automatically collect information about how you interact with the Service — including pages visited, features used, timestamps, and session duration. This data is collected in aggregate and used to improve the product.

Technical data. We collect your IP address, browser type, operating system, and device identifiers for security, fraud prevention, and service reliability purposes.

Communications. If you contact us by email or through the contact form, we retain that correspondence to respond to your inquiry and improve our support.

We use the information we collect to:

• —Provide, operate, and maintain the Service
• —Authenticate your identity and manage your account
• —Personalise your experience and remember your preferences
• —Improve, analyse, and develop new features
• —Communicate with you about updates, security alerts, and support
• —Detect and prevent fraud, abuse, and security incidents
• —Comply with legal obligations

We do not sell your personal data to third parties. We do not use your conversation content to train our AI models without your explicit consent.

We may share your information with:

Service providers. We work with trusted third-party vendors (hosting, analytics, email delivery) who process data on our behalf under strict confidentiality agreements.

Google OAuth. If you sign in with Google, your authentication is handled by Google's OAuth 2.0 service. We receive only the profile information you authorise Google to share.

Legal requirements. We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Uniaivi, our users, or the public.

Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.

We retain your account information and conversation history for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Anonymised, aggregated usage data may be retained indefinitely for analytical purposes.

Depending on your location, you may have the following rights regarding your personal data:

• —Access — request a copy of the data we hold about you
• —Rectification — request correction of inaccurate data
• —Erasure — request deletion of your data ("right to be forgotten")
• —Portability — request your data in a structured, machine-readable format
• —Objection — object to certain types of processing
• —Restriction — request that we limit how we use your data

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how the Service is used.

Essential cookies are required for the Service to function (e.g. authentication session tokens). You cannot opt out of these.

Analytics cookies help us understand usage patterns. You can opt out of analytics cookies through your browser settings or by contacting us.

We do not use advertising or third-party tracking cookies.

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), hashed password storage, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorised access to your account.

The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Uniaivi is based in France. If you access the Service from outside the European Economic Area, your data may be transferred to and processed in countries with different data protection laws. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) in accordance with applicable law.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, for material changes, notify you by email or through a prominent notice in the Service. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Uniaivi Email: [email protected] Address: Paris, France

For data protection inquiries from EEA residents, you may also contact our Data Protection Officer at [email protected].